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Services management : an integrated approach / Bart Van Looy, Paul Gemmel, Roland Van Dierdonck

Contributor(s): Material type: TextTextPublication details: Harlow : Pearson Education, c2003.Edition: 2nd edDescription: xxvi, 529p. : illISBN:
  • 027367353X
  • 9780273673538
Subject(s): LOC classification:
  • HD9980.5 .S47 2003
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Short Loan for 1 day Short Loan for 1 day UOE Main Library Short Loan Area HD9980.5 .S47 2003 (Browse shelf(Opens below)) 20136943 Available 20136943
Short Loan for 1 day Short Loan for 1 day UOE Main Library Short Loan Area HD9980.5 .S47 2003 (Browse shelf(Opens below)) 20136940 Available 20136940
Total holds: 0
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HD9980.5 .N67 2000 Service management : HD9980.5 .S42 2000 Service management and operations / HD9980.5 .S47 1998 Services management : HD9980.5 .S47 2003 Services management : HD9980.5 .S47 2003 Services management : HD9980.5 .Z45 1996 Services marketing / HD9980.5 .Z45 2000 Services marketing :

Includes appendices, index

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