Customer relationship management : Concepts and technologies / by Francis Buttle and Stan Maklan
Material type:
TextPublication details: London : Routledge, c2019.Edition: 4th edDescription: xxiii, 444 p. : Col. illISBN: - 9781138498259
- HF5415.5 .B87 2019
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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UOE Main Library Short Loan Area | HF5415.5 .B87 2019 (Browse shelf(Opens below)) | 20159383 | Available | 20159383 | |||
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UOE Main Library Open shelf | HF5415.5 .B87 2019 (Browse shelf(Opens below)) | 20159384 | Available | 20159384 |
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| HF5415.3 .W54 1976 An Exploratory approach to the Integration of a Conjoint Analysis with a Fishbein Attitude Analysis | HF5415.4 .D34 1991 The dynamics of work / | HF5415.5 .B87 2015 Customer relationship management : Concepts and technologies / | HF5415.5 .B87 2019 Customer relationship management : Concepts and technologies / | HF5415.5 .S36 1995 Winning the service game / | HF5416.5 .Q9 1980 Pricing Strategies | HF5429 .L4828 1995 Retailing management / |
include index
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