TY  - BOOK
AU  - Harris, Neville D.
TI  - Service operations management
SN  - 0304322172
AV  - HD9980.5 .H3 1989
PY  - 1989///
CY  - London
PB  - Cassell Educational Ltd
KW  - Service - operation
KW  - Economic history and conditions (National production)
N1  - Includes bibliographical references and index
ER  -