@book{14991,
	author = {Flood, Robert L. and Romm, Norma R. A.},
	title = {Diversity management :},
	publisher = {J. Wiley,},
	year = {c1996.},
	address = {Chichester ;},
	url = {http://www.loc.gov/catdir/description/wiley032/96014671.html}
}