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1.
Operations management / Nigel Slack, Stuart Chambers, Robert Johnston by
Edition: 3rd ed.
Material type: Text Text
Publication details: Harlow ; Pearson Education Ltd. , 2001
Availability: Items available for loan: UOE Main Library (1)Call number: TS155 .S52 2001.
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2.
Service operations management : improving service delivery / Robert Johnston and Graham Clark. by
Edition: 2nd ed.
Material type: Text Text
Publication details: Harlow, England ; New York : FT/Prentice Hall, c2005
Availability: Items available for loan: UOE Main Library (1)Call number: HD9980.5 .J64 2005.
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