Services marketing : people, technology strategy / Christopher Lovelock, Jochen Wirtz

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Material type: Text

TextPublication details: New Jersey ; Pearson Education , c2004.Edition: 5th edDescription: xviii, 652 p. : ill. (some col.)ISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Short Loan for 1 day	UOE Main Library Short Loan Area	HF5415.122 .L68 2004 (Browse shelf(Opens below))	20040904	Available		20040904

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Includes index

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