Service quality in tourism : measurement methods and empirical analysis / Michael Langer.
Material type:
TextSeries: Markt-Management ; Bd. 1Publication details: Frankfurt am Main ; New York : Peter Lang, c1997.Description: 196 p. : ill. ; 21 cmISBN: - 3631312261
- 0820432407 (US)
- 338.4/791 21
- G155.A1 L287 1997
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|---|---|---|---|---|---|---|---|---|
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UOE Main Library Short Loan Area | G155.A1 L287 1997 (Browse shelf(Opens below)) | 10027407 | Available | 10027407 |
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| G155.A1 .I57 2004 International travel and tourism training programme / | G155.A1 .I57 2004 International travel and tourism training programme / | G155.A1 .I57 2004 International travel and tourism training programme / | G155.A1 L287 1997 Service quality in tourism : | G155.A1 .L52 1996 Travel & tourism / | G155.A1 M36 1996 Tourism and culture : | G155 .A1 .M36 2008 Managing visitor attractions / |
Includes bibliographical references (p. 171-188) and index.
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