Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John Øvretveit.
Material type:
TextSeries: Quality in action (London, England)Publication details: London ; New York : McGraw-Hill Book Co., c1994.Description: xvii, 293 p. : ill. ; 24 cmISBN: - 0077079493
- 658.8/12 20
- HF5415.5 .E26 1994
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
Short Loan for 1 day
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UOE Main Library Short Loan Area | HF5415.5 .E26 1994 (Browse shelf(Opens below)) | 20143334 | Available | 20143334 | |||
|
Short Loan for 1 day
|
UOE Main Library Short Loan Area | HF5415.5 .E26 1994 (Browse shelf(Opens below)) | 20143324 | Available | 20143324 | |||
|
Short Loan for 1 day
|
UOE Main Library Short Loan Area | HF5415.5 .E26 1994 (Browse shelf(Opens below)) | 20143323 | Available | 20143323 |
Total holds: 0
Includes bibliographical references (p. 266-288) and index.
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