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	1.	Hospitality Marketing : An introduction / David Bowie, Francis Buttle by Bowie, David Buttle, Francis Material type: Text Publication details: Amsterdam ; Butterworth-Heinemann , c2004 Availability: Items available for loan: UOE Main Library (3)Call number: TX911.3.M3 .B68 2004, ... Place hold Save to lists
	2.	Hotel and food service marketing a managerial approach Francis Buttle by Buttle, Francis Material type: Text Publication details: London Cassell Educational Limited, 1986 Availability: Items available for loan: UOE Main Library (2)Call number: TX911.3 M3, ... Place hold Save to lists
	3.	Customer relationship management : Concepts and technologies / by Buttle, Francis Stan, Maklan Edition: 3rd.ed Material type: Text Publication details: London ; Routledge , c2015 Availability: Items available for loan: UOE Main Library (2)Call number: HF5415.5 .B87 2015, ... UOE Town Campus (3)Call number: HF5415.5 .B87 2015, ... Place hold Save to lists
	4.	Customer relationship management : Concepts and technologies / by Francis Buttle and Stan Maklan by By Buttle, Francis Maklan Stan [Author] Edition: 4th ed. Material type: Text Publication details: London : Routledge, c2019 Availability: Items available for loan: UOE Main Library (2)Call number: HF5415.5 .B87 2019, ... Place hold Save to lists

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